Contact Information

We do not offer refunds for any payments made for our services, including but not limited to subscription fees, credits, or promotional offers. Once a payment is made, it is non-refundable.

: You can email us at support@onelifehealth.care for any inquiries or assistance you may need. Our support team will respond to your email as soon as possible.

: You can also reach out to us on Instagram @onelifehealth_care by sending us a direct message. Our Instagram page is monitored regularly, and we will do our best to assist you promptly.

Hours of Operation

Our support team is available to assist you during the following hours:
Monday to Friday : 9:00 AM to 6:00 PM (GMT+5:30)
Closed on weekends and public holidays

Response Time

We strive to respond to all inquiries and messages within 24-48 hours during our hours of operation. However, please note that response times may vary depending on the volume of inquiries received.

Please Note:

For urgent matters or technical issues, please include "URGENT" in the subject line of your email or message.