Introduction

At One Life Health Care, we are dedicated to providing you with the best possible experience on our platform. Whether you have a question, need assistance, or want to give feedback, we're here to help.

How Can We Help You?

• General Inquiries

If you have any general questions about our platform, services, or community resources, please visit our FAQ section for quick answers.

• Account and Registration

Creating an Account: For help with setting up your account, please refer to our Account Setup Guide.

Managing Your Account: Learn how to update your profile, change your password, and manage your settings in our Account Management Guide.

• Therapist Consultations

Booking a Session: For assistance with booking a therapist consultation, visit our Booking Guide.

Rescheduling or Canceling:If you need to reschedule or cancel a session, please refer to our Rescheduling and Cancellation Policy.

• Community Forum

Accessing the Forum: If you're having trouble accessing our community forum, please see our Forum Access Guide.

Posting and Participation: For tips on how to engage in discussions and post content, check out our Community Participation Guide.

• Technical Support

Common Issues: Find solutions to common technical problems in our Technical Support FAQ

Contact Technical Support: If you’re experiencing technical difficulties, please contact our technical support team at support@onelifehealth.care

Contact Us

If you can’t find the answer you’re looking for, our support team is here to assist you.

Email Support: Reach out to us at support@onelifehealth.care . We strive to respond to all inquiries within 24 hours.

Live Chat: Use our live chat feature available from 9 am to 9 pm IST, 7 days a week, for real-time assistance.

Community Support: Engage with our community in the forum where you can ask questions and get support from other members.

Feedback: Your feedback is invaluable to us. If you have suggestions or comments on how we can improve our platform, please fill out our Feedback Form. We appreciate your input and are always looking for ways to enhance your experience.

Privacy and Security

For information on how we handle your personal data, please visit our Privacy Policy. If you have any concerns about your data security, contact us at support@onelifehealth.care .

Emergency Support

Please note that One Life Health Care is not a crisis service. If you are experiencing a mental health emergency, please contact your local emergency services or reach out to a crisis hotline in your area immediately. Or else click on the SOS button